Yes, but this is not mandatory. However, we strongly advise our clients to buy an insurance in case of an incident (cancellation, sickness…). We offer an insurance “Presence” for any destination. The price depends on the length of your trip and the price of the ticket. For more details, please reach out to the agency by mail.

No. Our rates are airport tax included but without insurance. The insurance is an independent service from the airline company and the travel agency.

No. Your booking is automatically cancelled. You will have to make another online booking. In that case, we cannot guarantee the same rates neither the availability of the places for the initial planned dates.

Yes, it depends on the airline company. During the booking, ask your agent for the deadline to your confirmation of your booking.

No. All airplane ticket purchase has to be done directly at the travel agency. See question 1 for the different payment methods.

From 24 hours to 72 hours.

Immediately after purchasing it. We advise our clients to be careful and check the details before confirming the booking (see section errors/modifications).

You can book a ticket either at the agency or online (

  1. At the agency: the passport is mandatory for the reasons stated below:
    • Identity check
    • Correct spelling
    • Validity of the passports
  2. Online : Use your passport to fill up the booking form with your personal details. Our crew will send you an email confirmation of your booking. Any online booking requires an engagement within 72 hours through a down payment differing from the records.

Typically, we do not offer any quotes (except in exceptional circumstances, period within 24 hours) because the rates are scalable depending on the availability of the airplane ticket. We only offer exclusive quotes to be seized immediately at the agency or on our website