Our staff of experts is here to help you ! Despite new technologies, we still valorize human contact a lot. It is our duty to make your reservation easier, to offer an assistance before and during the trip in case of emergencies and to give you the best advices for a successful trip and to offer you a preview of your upcoming trip. Here is a list of advantages when you book through a travel agency (credits to Travelling with Annabelle)
- Physical reception and sometimes personalized depending on the client.
- Benefit from advices from an expert of travelling in the Philippines.
- Benefit from personalized advices from an expert who knows the Philippines, the hotels, the attractions by his personal experience or the feedbacks of his clients.
- Information and details on the formalities and vaccines needed.
- Possibility to make special requests (travelling of persons with disabilities or special meals needed in the airplane).
- Possibility to block your flight or the trip in some cases for 2/3 days if you’re not sure of the dates.
- Secure booking and payments (with sometimes the possibility to pay multiple times if it’s a trip with the departure date above than 6 months).
- Explanation of the different travel insurance offered.
- Follow up of the booking before and during the trip.
- Assistance during the tip (in case of schedule change, loss of baggages, overbooking etc.)
- Follow up and assistance after the return of the client in case of a complaint or a dispute with the hotel or the airline company.